LOOPBACKLLC

Enterprise network & security consulting

Complex network changes. Delivered with confidence.

Senior-led firewall migrations, data center networking, routing and scheduled after-hours change execution for US MSPs and enterprise IT teams.

  • Since 2007Working in IT
  • Scales with youPrincipal-led, with vetted specialists when needed
  • US overnightChange windows, scheduled in advance
Who we help

Built for three kinds of teams

MSPs and MSSPs

You have more firewall and network work than senior engineers. We take projects and overnight changes under your brand, through your ticketing and change process.

White-label · overflow · after-hours

Internal IT teams

One or two people run the whole network. When a firewall migration or data center move lands on top of the daily work, we plan and carry it with you.

Projects · second opinion · handover

Integrators and VARs

You sold the hardware and the deployment. We deliver the configuration, migration and cutover so your team can keep selling.

Subcontract delivery · cutover support

Leadership

Leadership and delivery

Carlos Alberto Fernández Fraga

Founder and Principal Network Engineer

Carlos has worked in IT since 2007 and has spent more than ten years running multi-vendor networks for large enterprise environments. His recent work covers firewall changes, routing, load balancing and DNS across two data centers for a large international organization.

Loopback LLC was founded in 2026 to bring that level of experience to teams that need it for a project or a night, not a full-time hire.

Every engagement is led by Carlos. When a project needs more hands, such as a multi-site migration or a run of overnight windows, we bring in vetted specialist engineers from our network. They work under the same NDAs, change standards and documentation rules, and you keep a single point of contact.

In IT since2007
Enterprise networking10+ years
EnvironmentsMulti-vendor, multi-data-center
Delivery modelPrincipal-led, with vetted specialists added as needed
Services

Three practice areas

Each service has a defined output. After a short scoping call you get a fixed price and a date, so the work can be approved without a long sales process.

Network & data center engineering

Lower the risk of large changes to the core of your network, with a design and plan your team can follow.

Projects · assessments · architecture

Projects

Data center network migration

Planning and running moves between data centers, colocation and fabrics, including exits from Cisco ACI.

  • Current-state discovery and dependency map
  • Target design and staged migration plan
  • Wave-by-wave cutover with a tested way back
Starts with
A 2-week assessment
Platforms
Cisco ACI, Cisco NX-OS, BGP, OSPF, F5
Assessment

Network health check

An outside review of the things that fail quietly until they fail loudly.

  • Routing, redundancy and failover behavior
  • DNS, DHCP and IP address management
  • Monitoring gaps and a prioritized fix list
Typical length
1 to 2 weeks
Output
Findings report and a 90-day plan

Firewall & security infrastructure

Know exactly what your firewalls allow, and move between platforms without surprises on cutover night.

Migrations · rule-base reviews · operations

Assessment

Firewall rule-base review

A clear picture of what your firewall policy actually allows, and a safe plan to tighten it.

  • Unused, shadowed and overly broad rules identified
  • Findings ranked by risk, in plain language
  • Clean-up change plan ready for your change board
Typical length
1 to 2 weeks
Platforms
Palo Alto, Check Point, Fortinet
Projects

Firewall migration

A documented, tested move between firewall vendors or to new hardware.

  • Policy conversion and clean-up during the move
  • Cutover runbook with test cases and rollback
  • Cutover and post-cutover support as agreed in the scope
Typical length
2 to 6 weeks
Common moves
Check Point or Fortinet to Palo Alto, hardware refresh

Change execution & specialist support

Senior capacity when you need it: planned changes, hard problems and monitoring, without a permanent hire.

After-hours changes · MSP overflow · escalation

For MSPs and IT teams

Overnight change execution

Your team approves the change. We run it in your window and hand you the evidence in the morning.

  • Pre-change checks and a rollback plan you can read
  • Execution in your window, with live updates in your channel
  • Post-change tests and a short written report
Billing
Per change window, or a monthly block
Platforms
Palo Alto, Check Point, Fortinet, Cisco, F5
Build

Network monitoring setup

Dashboards and alerts that tell you a link, tunnel or BGP session is in trouble before users do.

  • Device, interface and VPN tunnel metrics
  • BGP and routing state alerts
  • Runs on open-source tools you own, no license fees
Typical length
1 to 3 weeks
Stack
Prometheus, Grafana, Loki
After hours

US overnight maintenance windows

Our working day starts while the US is asleep, so planned overnight changes are run by rested senior engineers. Windows are booked ahead of time; we do not offer unscheduled 24/7 cover.

Overnight change windows and our working hours

24 hours · US winter time (EST / PST)
US Eastern
2–5 a.m.
US Pacific
full window
Loopback hours
Working day
Shown for a typical 11 p.m. to 5 a.m. window in US winter time (EST/PST), based on our European working hours. The overlap shifts by about an hour for a few weeks each spring and autumn, because the US and Europe change clocks on different dates. Coverage is agreed per engagement and always scheduled in advance.
Experience

Selected work

Examples from our principal engineer's previous engagements in enterprise and international-organization networks. Client names and identifying details are left out on purpose; we treat every environment we work in the same way.

Data center fabric

Documentation and handover of a large Cisco ACI fabric

Challenge
A large ACI fabric had grown for years without a complete, current picture of how it was built.
Approach
Documented the fabric end to end, from physical links to tenants, bridge domains and endpoint groups, with interactive topology views and a structured handover document for the operations team.
Result
A documented operational baseline the team can plan future changes against.
Platforms
Cisco ACI, Nexus 9000
Firewall migration

Firewall hardware refresh in a production data center

Challenge
A firewall cluster running multiple virtual domains had reached the end of its hardware life.
Approach
Migrated to new hardware while keeping the virtual domains, single sign-on, centralized administrator authentication and central management in place.
Result
New hardware in service with segmentation, authentication and central management carried over.
Platforms
Fortinet FortiGate, FortiManager
VPN migration

Phased move of site-to-site VPNs to new firewall clusters

Challenge
Dozens of partner and site VPNs had to move to new firewall clusters without breaking the services behind them.
Approach
Inventoried every tunnel, grouped them into phases and moved them on a planned timeline, coordinating with the remote parties at each step.
Result
A phased plan that kept each change window to a small, testable group of tunnels.
Platforms
IPsec site-to-site VPN, multi-vendor firewalls
More examples
Troubleshooting

Fabric-wide fault storm traced to a virtualization change

Challenge
A data center fabric suddenly raised a large number of faults with no network change behind them.
Approach
Traced the cause to a change on the virtualization platform that broke its integration with the fabric, and documented the fix and how to prevent it.
Result
Root cause identified and a prevention step documented for future platform changes.
Platforms
Cisco ACI, VMware vCenter
Monitoring

Options for replacing a monitoring platform being retired

Challenge
The network team's commercial monitoring platform was being decommissioned.
Approach
Prepared replacement proposals covering metrics and logs, configuration backup, flow analysis and fabric analytics, built mainly on open-source tools.
Result
A set of options the team could compare on coverage, cost and effort.
Platforms
Prometheus, Grafana, Loki, Oxidized, Akvorado
Firewall operations

Security log collectors close to full

Challenge
Firewall log collectors were running out of disk, putting security logging at risk.
Approach
Found that retention settings did not match real log volumes, cleaned up and upgraded the collectors and corrected retention so it would not recur.
Result
Security logging protected, with retention matched to real log volumes.
Platforms
Check Point
Deliverables

What you get on paper

Every engagement ends with something your team can act on and your auditors can read. Below is an example of the findings format from a firewall rule-base review. It is a format sample, not client data.

Example findings format · rule-base review
IDFindingRiskRecommended action
FW-01Rule allows any service from the guest network to the server VLANHighConfirm required services with the rule owner using traffic logs, replace with specific rules in an approved change, rollback documented
FW-02Rule is fully shadowed by a broader rule above it and never matchesMediumConfirm intent with the rule owner, then remove through an approved change with rollback
FW-03Rule with no hits in the log period reviewed and no recorded ownerLowValidate dependencies and owner; if approved, disable under monitoring for an agreed period with defined rollback criteria, then remove after owner sign-off
Working with us

How engagements run

US contracts in US dollars

You contract with and are invoiced by Loopback LLC, a US company. Fixed price per scope, or a day rate for ongoing work.

NDA before access

We sign your NDA before you share configurations or diagrams.

Your access, your rules

We connect through your VPN or jump hosts with the access you grant. Read-only first, change rights only when a change is approved.

Your change process

Changes go through your tickets, approvals and maintenance windows. Every change has a written rollback.

Overlap with US hours

Calls and handovers happen in the US morning, so the person who ran your overnight change is the one who briefs your team.

Documentation you keep

Configurations, diagrams and runbooks are updated and handed over at the end of each job.

Palo Alto NetworksCheck PointFortinetCiscoCisco ACIF5 BIG-IPEfficientIPPrometheus · GrafanaPython · Ansible
FAQ

Common questions

How do you staff larger projects?

Every engagement is led by our principal engineer. When the scope needs more capacity, we add vetted specialist engineers from our network. They sign the same NDAs, follow the same change and documentation standards, and report through one point of contact, so you never manage several contractors.

Can you work under our brand?

Yes. For MSPs and integrators we can work as part of your team, using your email domain, ticketing system and customer communication rules.

How fast can you start?

Scoping calls are usually available within a few business days. Overnight change work is scheduled once your change is approved.

Do you work on site?

Work is delivered remotely. On-site visits in the US can be arranged for cutovers or workshops when the project needs it.

How is pricing set?

Fixed-scope services get a fixed price after the scoping call. Ongoing support and overflow work are billed at a day rate or as a monthly block.

Which vendors do you not cover?

If your environment is built mainly on a platform we do not list, we will say so on the first call and, where we can, point you to someone who does.

Contact

Request a 20-minute call

contact@loopbackengineering.com

Please don't send configurations, IP addresses or diagrams yet. We sign an NDA before any technical material is shared.

Write a few lines and we will reply with times for a call. It helps to include:

  1. What you need: a project, a review or overnight changes
  2. The main platforms involved
  3. Any date the work has to be finished by

What happens next

  1. Call20 minutes on your environment, goals and timing.
  2. NDASigned before you share configurations or diagrams.
  3. Scope & quoteA written scope with deliverables, dates and a fixed price or day rate.
  4. Approved planWork runs through your change process, with rollback for every change.