How do you staff larger projects?
Every engagement is led by our principal engineer. When the scope needs more capacity, we add vetted specialist engineers from our network. They sign the same NDAs, follow the same change and documentation standards, and report through one point of contact, so you never manage several contractors.
Can you work under our brand?
Yes. For MSPs and integrators we can work as part of your team, using your email domain, ticketing system and customer communication rules.
How fast can you start?
Scoping calls are usually available within a few business days. Overnight change work is scheduled once your change is approved.
Do you work on site?
Work is delivered remotely. On-site visits in the US can be arranged for cutovers or workshops when the project needs it.
How is pricing set?
Fixed-scope services get a fixed price after the scoping call. Ongoing support and overflow work are billed at a day rate or as a monthly block.
Which vendors do you not cover?
If your environment is built mainly on a platform we do not list, we will say so on the first call and, where we can, point you to someone who does.